Effective Date: June 01, 2026

  1. Who We Are

Our website address is: https://social.brandmusk.com/

Brand Musk Social (“we,” “us,” or “our”) operates the website https://social.brandmusk.com/ (the “Service”).

Brand Musk Social may provide certain services directly and may also resell, facilitate, arrange, or provide access to products and services supplied or fulfilled by third-party service providers.

This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard information when you visit, register with, purchase from, subscribe to, or otherwise use our Service.

By using our Service, you acknowledge that you have read and understood this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used herein have the same meanings as those provided in our Terms and Conditions.

  1. Information We Collect

We may collect information that you provide directly to us, information generated through your use of our Service, and information received from third-party service providers where necessary to provide or support our services.

2.1 Information You Provide to Us

Depending on how you use our Service, we may collect:

  • First name and last name
  • Email address
  • Phone number
  • Billing or communication address
  • City, state/province, and postal code
  • Account or login information
  • Information submitted through contact, enquiry, registration, booking, or service-related forms
  • Order, subscription, or service information
  • Information required to deliver or activate a purchased service
  • Information you voluntarily provide when communicating with us
2.2 Payment and Transaction Information

When you purchase a service from us, your payment may be processed through a third-party payment gateway or payment service provider.

We may receive basic payment-related information necessary to confirm and manage your payment, such as the payment status, amount paid, payment date, currency, and other information made available to us by the applicable payment service provider.

We do not intend to store complete credit card, debit card, banking, UPI, or other sensitive payment credentials on our own servers. Such payment information is processed by the applicable payment gateway or payment service provider in accordance with its own security practices and privacy policy.

After a successful payment, we may use the email address or other contact information provided by you to send information relating to your purchase, service activation, delivery, or other relevant communication.

2.3 Information Provided for Service Delivery

Some services may require specific information to enable delivery, activation, configuration, or fulfillment.

Where reasonably necessary, information provided by you may be shared with the relevant third-party service provider or fulfillment partner solely for the purpose of providing the service you requested, processing your order, resolving service issues, or providing customer support.

2.4 Information Collected Automatically

When you access our Service, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages or sections visited
  • Date and time of visits
  • Time spent on pages
  • Referring website or source
  • Device identifiers and diagnostic information
  • Information relating to how you interact with our website
2.5 Information from Third Parties

We may receive limited information from third parties where necessary to provide our Service. This may include information from payment gateways, service providers, fulfillment partners, analytics providers, advertising platforms, or other technology providers.

  1. How We Use Your Information

Brand Musk Social may use collected information for purposes including:

  • Creating and managing customer accounts
  • Processing orders and subscriptions
  • Providing, activating, and delivering purchased services
  • Communicating with you regarding your orders or account
  • Providing customer support
  • Processing payments and maintaining transaction records
  • Processing eligible cancellations and refunds
  • Communicating important service or policy changes
  • Preventing fraud, abuse, unauthorized transactions, and security incidents
  • Monitoring and improving website performance
  • Analyzing website usage and customer interactions
  • Maintaining business, accounting, tax, and administrative records
  • Complying with applicable legal and regulatory requirements
  • Protecting our rights, property, users, and Service
  1. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember preferences, maintain sessions, improve functionality, understand website usage, and support security.

Examples of cookies or similar technologies that may be used include:

  • Essential Cookies: Required for core website functionality.
  • Preference Cookies: Used to remember selected preferences.
  • Security Cookies: Used to help protect accounts and transactions.
  • Analytics Cookies: Used to understand website traffic and usage.
  • Session Cookies: Used to maintain temporary user sessions.

You may configure your browser to refuse or restrict cookies. However, disabling certain cookies may affect the functionality of some parts of the Service.

  1. Analytics and Tracking

We may use analytics and similar technologies to understand how visitors use our website, measure performance, identify technical issues, and improve our Service.

5.1 Google Analytics

We may use Google Analytics or similar analytics services to collect information about website usage. These services may use cookies, device information, and other technologies to generate statistical and analytical information.

For more information about how Google processes information, you may review Google’s Privacy Policy: https://policies.google.com/privacy

  1. How We Share Your Information

We do not sell your personal information merely for the purpose of selling personal data.

We may share information with third parties where reasonably necessary to operate our business and provide the Service, including:

  • Payment gateways and payment service providers
  • Third-party service providers and fulfillment partners
  • Hosting, cloud, security, and technology providers
  • Analytics and performance providers
  • Customer support and communication providers
  • Professional advisers, where reasonably necessary
  • Government authorities, regulators, courts, or law-enforcement agencies where legally required

Third-party providers may process information according to their own privacy policies and contractual obligations.

  1. Third-Party Service Providers and Reseller Services

Because Brand Musk Social may resell, facilitate, arrange, or provide access to certain third-party products or services, information may need to be shared with the relevant provider to fulfill your purchase or provide the requested service.

Only information reasonably necessary for the relevant purpose should be provided to such third parties. Depending on the service purchased, this may include account details, contact information, order information, or other information required for activation or fulfillment.

Third-party service providers are responsible for their own handling of information in accordance with their applicable policies and legal obligations.

We do not authorize third-party service providers to use customer information for purposes unrelated to providing, supporting, or fulfilling the applicable service, except where otherwise permitted or required by law.

  1. Legal Requirements and Disclosure

We may disclose your information where we reasonably believe disclosure is necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Protect and defend our rights or property
  • Prevent or investigate fraud, abuse, or other wrongdoing
  • Protect the safety of our users, customers, employees, or the public
  • Detect, prevent, or address security or technical issues
  • Protect against legal liability
  1. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

  1. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining customer and transaction records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing our agreements.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal, regulatory, accounting, or security requirements.

  1. International Data Transfers

Some of our service providers, technology providers, payment providers, analytics providers, or other third parties may process information on servers or systems located outside your country or jurisdiction.

If your information is transferred outside India or another jurisdiction in which you are located, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable legal requirements and appropriate safeguards.

  1. Your Data Rights

Depending on applicable law, you may have rights regarding your personal information, which may include:

  • Requesting access to personal information we hold about you
  • Requesting correction of inaccurate or incomplete information
  • Requesting deletion of personal information where legally permitted
  • Requesting information about how your personal data is processed
  • Withdrawing consent where processing is based on consent, subject to applicable law
  • Raising a complaint regarding the handling of your personal information

Some information may need to be retained where required for legal, regulatory, accounting, security, fraud-prevention, or legitimate business purposes.

To exercise an applicable data right, please contact us using the details provided in the “Contact Us” section below.

  1. Children’s Privacy

Our Service is not directed toward children under the age of 18.

We do not knowingly collect personal information from individuals under the age of 18 for purposes that are prohibited by applicable law. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

  1. Third-Party Websites and Services

Our Service may contain links to third-party websites, platforms, applications, payment providers, or other services that are not operated or controlled by us.

If you access a third-party service through a link or integration, that third party may collect and process information according to its own privacy policy and terms.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

  1. Embedded Content

Our website may include embedded content such as videos, images, social media content, articles, or other materials provided by third parties.

Embedded content may operate in a manner similar to visiting the third-party website directly. Such third parties may collect information, use cookies, or monitor interactions according to their own privacy policies.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Service, business practices, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised effective date.

Where appropriate, significant changes may also be communicated through email, account notifications, or a prominent notice on our website.

  1. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us: